Booking & Cancellation Policy

Reservation Fee Policy

At Ultimate Aesthetics, we value your time and strive to provide the best possible experience for all clients. To help us manage appointments efficiently, please note the following reservation policy.

New Client Deposit Policy

A $50 deposit is now required for all treatments booked by new clients (online or by phone).

Upon receipt of your $50 payment, your booking will be confirmed.

If the deposit is not received within 24 hours, your booking will be released.

We will contact you by phone to collect payment. If we are unable to reach you, we will send an invoice or payment link.

Cancellation & No Show Policy

We respect every client’s time and ask for at least 24 hours’ notice to reschedule an appointment, as missed appointments cannot be reallocated.

Reservation deposits with 24+ hours’ notice can be reallocated to a new appointment (note: the new booking cannot be rescheduled a second time).

Deposits are applied toward your treatment on the day.

If you provide at least 24 hours’ notice but no longer wish to reschedule, your deposit is refundable.

For clients with prepaid packages, no deposit is required. However, if a late cancellation or no-show occurs, one full treatment will be deducted from the package to cover the lost appointment time.

Please note: reservation deposits are non-refundable and non-transferable to another person under any circumstance.

Refund Policy

We have a no-refund policy on goods or services if you change your mind.

Any exceptions are at the discretion of Ultimate Aesthetics Clinic management.